Effective date: 27 June 2026 · Last updated: 27 June 2026
We want PME to be fair and affordable. This policy explains cancellations and when refunds apply. PME access is a yearly digital subscription delivered electronically.
1. Pricing
PME is offered as a yearly (12-month) subscription, priced per exam plan and inclusive of applicable GST. The current price for each plan is shown on our Pricing page and at checkout — the price shown at checkout is the price you pay. All subscriptions are yearly and access does not auto-renew — you will not be charged automatically.
2. Cancellation
You may stop using PME at any time. Because access is sold as a fixed 12-month term that does not auto-renew, there is nothing to “cancel” to avoid future charges — your access simply ends when the term expires. You can request deletion of your account and data at any time (see our Privacy Policy).
3. Refunds — our 7-day promise
7-day refund: If PME isn’t right for you, you may request a full refund within 7 days of purchase, provided the subscription has not been substantially used (as a guide, fewer than a few diagnostic sessions).
After 7 days, or after substantial use, the subscription is non-refundable, as it is a digital product already delivered and consumed.
Always refunded in full: a duplicate/accidental charge, or a case where you were charged but could not access PME and we are unable to fix it.
Partial-period or pro-rata refunds are not provided.
4. How to request a refund
Email [email protected] from your registered email with your order/payment reference and the reason. We aim to respond within 3 business days and to process approved refunds within 7–10 business days.
5. How refunds are paid
Approved refunds are made to the original payment method via our payment provider (Razorpay). Timing of the credit to your account depends on your bank/card issuer.
6. Contact & grievances
Questions or a grievance? Contact Seema Joshi, Grievance Officer, Talent Vertex Partners — [email protected] · +91 120 6693795. We acknowledge within 48 hours.